Privacy Policy

Privacy Policy
Last updated: [Insert Date]

As much as we love sharing whisky, we also take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you visit our website, attend one of our events, or contact us.

1. Who We Are

The Dram Room is a whisky tasting experience provider based in Scotland.

2. What Information We Collect

When you interact with us, we may collect the following information:

Contact details – your name, email address, and phone number.

Booking details – your event preferences, date/time, and location.

Payment information – handled securely through third-party processors (we don’t store card details).

Communications – emails or messages you send us.

Website usage data – collected via cookies to improve your experience (see Section 7).

3. How We Use Your Information

We use your information to:

Process bookings and manage events.

Communicate with you about your enquiries or events.

Send you updates, offers, or newsletters (only if you’ve opted in).

Improve our services and website.

We’ll never sell your data or use it in ways that go against our whisky-loving values.

4. Legal Basis for Using Your Data

We only use your personal data when we have a valid reason to do so, such as:

Contract – to fulfil a booking or enquiry.

Consent – when you sign up to marketing communications.

Legal obligation – when required for compliance with regulations.

Legitimate interest – to improve our services or communicate event details.

5. How We Store & Protect Your Information

Your data is stored securely using trusted platforms with appropriate technical safeguards. We retain only what’s necessary, and never longer than needed for the purposes stated above.

6. Sharing Your Data

We only share your information with:

Trusted service providers (e.g. payment processors, email tools).

Whisky ambassadors involved in running your event.

Legal or regulatory bodies when required by law.

We never share your details for marketing purposes with third parties.

7. Cookies

Our website uses cookies to enhance functionality and improve your browsing experience. You can choose to accept or decline cookies via your browser settings. For more detail, see our [Cookie Policy].

8. Your Rights

You have rights over your personal data, including:

Access to your information.

Correction of inaccurate data.

Deletion of your data (“the right to be forgotten”).

Objecting to or restricting processing.

Data portability.

To exercise any of these rights, just contact us at [Insert Email Address].

9. Contact Us

Questions? Whisky chat? Data concerns? We’d love to hear from you.

Email: drammaster@dramroom.com
Address: [Insert Business Address]
Phone: [Insert Phone Number]

10. Changes to This Policy

We may occasionally update this policy to reflect changes in the law or our operations. We’ll always post the latest version here.